Privacy Policy
Answered Call Inc. ("the Charity," "we," "us," or "our") is committed to protecting the privacy of our donors, volunteers, event participants, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, sign up for our events, or interact with us online and offline.
By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information from you in a variety of ways, including when you make a donation, register for an event, purchase apparel, subscribe to our newsletter, or contact us directly.
- Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and billing address.
- Financial Information: Payment card numbers, expiration dates, and security codes. (Note: We do not store credit card details on our servers; all payments are processed securely by third-party processors.)
- Event & Participation Data: Information related to your registration for our fitness challenges, races, stair climbs, or wellness initiatives (including emergency contact details or t-shirt sizes for apparel).
- Technical & Usage Data: IP addresses, browser type, operating system, and data collected via cookies or web beacons regarding how you interact with our website.
2. How We Use Your Information
We use the information we collect for purposes directly aligned with our mission, including to:
- Process your donations, sponsorships, and event registrations.
- Issue tax-deductible donation receipts.
- Fulfill apparel orders and distribute event materials.
- Send you updates about our programs, upcoming fundraisers, and community impact (you may opt out of promotional emails at any time).
- Coordinate logistics for community events with our venue and fitness partners.
- Improve our website functionality, security, and user experience.
- Comply with legal, reporting, and tax obligations required of 501(c)(3) organizations.
3. Sharing Your Information
We value your trust and do not sell, rent, trade, or share your personal information with third parties for their marketing or commercial purposes. We only share information in the following limited circumstances:
- Third-Party Service Providers: We share data with trusted vendors who perform services on our behalf, such as payment gateways, email marketing platforms, and event registration software. These partners are strictly required to maintain the confidentiality of your data.
- Event Collaboration: For specific events coordinated at external fitness facilities or partner venues, minimal participant verification data may be shared solely for safety and logistical coordination.
- Legal Compliance: We may disclose your information if required to do so by law, regulation, or court order to protect the rights, property, or safety of the Charity, our participants, or the public.
4. Data Security
We implement industry-standard physical, electronic, and managerial security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Online financial transactions are encrypted using Secure Sockets Layer (SSL) technology through our third-party payment processors.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
- Opt-Out: You can unsubscribe from our marketing and informational emails at any time by clicking the "unsubscribe" link at the bottom of the email or by contacting us directly.
- Access and Updates: You have the right to request access to the personal data we hold about you or ask that we correct, update, or delete your information.
- Cookies: Most web browsers are set to accept cookies by default. You can modify your browser settings to block or delete cookies, though some features of our website may not function optimally as a result.
6. Children's Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to delete that data immediately.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of this page will indicate when revisions have been made. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our data handling practices, please reach out to us at: